Delivery Policy
Once you have paid for your purchase using the online shopping cart & paypal checkout.
And we have received such notification from paypal; your goods will be dispatched to you within 24hrs.
Either by Royal Mail or any other courier service that can deliver your goods to you within a reasonable time frame.
We will contact you either by telephone if you have given us your number and permission to do so, otherwise this will be by email, informing you that we have posted your goods on to you.
Returns Policy
If for any reason you are not satisfied with your purchase you can return it back to us within 7 days to get a full refund.
Less any fees we have incurred from paypal.
Return postage fees are at your cost.
Privacy Policy
Masonic-Regalia have absolutely no desire to share any of your personal details with any 3rd party. We DO-NOT share, sell, discuss or knowingly disclose any private (name & address) credit card, or telephone numbers with anyone else other than paypal our credit card payment proccessor.
We will have to collect personal details from you, if you wish us to proccess an order for you which you have placed or are placing with us either over the telephone, email, or postal service,we collect this information so we can contact paypal for payment proccessing using their virtual machine.
We want you to feel confident of the privacy we offer, this is why we openly encourage you to use the website secure shopping cart facility and to only use the telephone, email, or postal service to place orders with as a last resort.
Customer Service Contact Number
If you need to contact us please use the following methods
Email: mail@masonic-regalia.com
Mobile 07966 58 32 78 in all cases ask for Chris
(text is usually better) i can miss a call by being busy BUT i always read texts.
Postal Address.
4, Lincoln Avenue
Sandiacre
Nottinghamshire
NG10 5GZ
Thank you for taking the time to read this page.